Returns & Exchanges
At EliteFTS, we stand behind the quality of our strength equipment and apparel. If you are not completely satisfied with your purchase, you may return or exchange your items within 30 days of delivery provided they are in new, unused condition with original packaging.
Initiate Your Request
Log into your customer account or visit our returns portal with your order number and email address to select the items you wish to return or exchange.
Print Return Label
Once your request is authorized, download and print the prepaid shipping label provided via email or through the online portal.
Pack Your Items
Securely pack the items in their original packaging, ensuring all tags and accessories are included to avoid restocking fees or processing delays.
Ship and Track
Drop off your package at any authorized carrier location and keep your tracking receipt; refunds are typically processed within 5-7 business days of receipt at our warehouse.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing